Support
On this site you'll find answers for frequent asked questions regarding membership, streaming, download, iPhone, iPad and much more.
In case you'd like to contact CazzoClub support directly please write an e-mail. To make processing faster and easier please tell us you username, the OS of your computer + Version, the Browser you are using + Version and the typ of internet connection you are using. Please use the following e-mail address: support(at)cazzoclub.com
If you own a CazzoClub subscription we try to answer your question within 24 hours!
Payment: CazzoClub is partnered with payment handling service CCBill. Your privacy is very important to us. That’s why CazzoClub.com has no access to data collected by payment handling services. In order to protect your data, payments are processed via secure SSL sever. The name cazzoclub.com will appear on neither your account statement nor your credit card statement.
Membership: Cazzo Club membership administration and payments will be processed by CCBill. When you join, you will be sent a confirmation email with your login and billing information. Check you bulk/spam folders for this email and save it for future reference. If you have lost or forgotten your password, have questions about your membership or would like to cancel it, please contact CCBill support.
Login and UserdatA: It is important that you select a username and password that are hard to guess and that you do not share your password with anyone else. Password sharing and theft are strictly prohibited. For this reason your user id and password can be used only at one computer in a time.
Please make sure to log out of CazzoClub correctly by using the log out button in the upper right corner of the browser window. If you do not log out correctly an error message might occur during log in procedure.
iPhone and iPad compatible: CazzoClub can be used with your iPhone or iPad. The CazzoClub supports HTML 5.
Streaming: Our high-quality video stream, with an average bit rate of 1300kbps, brings you all the gay porn action in high def. Streaming requires a DSL connection. Although we’re working on achieving a continuous, uninterrupted data stream, sometimes a video may be jerky or freeze during the download to your media player. Simply stop your player and wait until the data buffer has reloaded to get the stream running smoothly again.
Download: We offer our downloads in m4v format. To play them, you will need either a VLC media player, a QuickTime Player or iTunes. These applications are available for both Mac and Windows operating systems and can be downloaded free of charge. With iTunes you can organize your videos in a convenient media library. Your m4v videos can also be played on iPods and iPhones.
Video: Videos can be downloaded in two resolutions. With an average bit rate of 1500kbps, "Download high" (high-res) offers excellent DVD-quality video playback. Image size: 640x480. "Download iPod" has an average bit rate of 1000kbps and is more suitable for mobile devices. Image size: 320x240.
Digital Rights: No DRM (Digital Rights Management) licenses are necessary to play our videos. Once you’ve obtained a membership for downloading our films, they’re yours permanently. However, it is illegal to transmit these movies online or to burn them on CDs for others’ use. We ask that you respect our copyright with respect to these photographic and film images. Enjoy the videos, but don’t distribute them.
Updates: We upload one gay hardcore scene and one xxx photo gallery to the site per week. That means at least eight uploads of new gay porn content each month. In addition, making-of and behind-the-scenes featurettes as well as interviews with our porn stars will sporadically be released in Cazzo Club.
Questions? Please contact support(at)cazzoclub.com To make processing faster and easier please tell us you username, the OS of your computer + Version, the Browser you are using + Version and the typ of internet connection you are using.
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